Does your computer have....?

The following story took place yesterday in my library. Picture it...the three o'clock rush has just begun and the third child (7th grade) has come in to use the computer. Her teacher has given her an assignment to report on the California Wildfires. Of course the child does not have a library card and needs me to log her onto the computer.

Her: I need some stuff about them fires.

Me: In California?

Her: Yeah, does your computers have the internet?

Me: Yes.

Her: Where do I find the fire stuff?

Me: I'd just go to Yahoo! News, news.yahoo.com or cnn.com.

Her: How do you spell CNN?

Me: Um, C-N-N

Her: cmn

Me: No, C-N-N.

Her: cmm

Me: No, C-N as in Nickel.

Her: Oh, cnm.

Me: No. C-Nickel-Nickel

Her: cnn

Me: Yes, now type .com

Her: .om

Me: No.... .com

Her: .moc

Me: .com It has to go in that order.

Her: Oh, my nails get in the way of typing. (she gets to the correct site) There's a picture I need.

Me: That's not in California. That's a beach house fire in one of the Carolinas.

Her: That's okay I can use it.

Okay, so now I'm sitting at my desk telling the kids who are waiting for the computer that they must wait when I see her leaving and ask if she is finished.

Her: No, I've got to go get a drink (not allowed in the library) from the store. I'll just come back and use it.

Me: You have to sign back up and wait your turn.

Her: Okay.

She brings her drink back in the library. I run her out of the library. Every time a computer comes open she wants to get on and I repeat that she must wait her turn. Finally the moment comes and I have to log her back on. She is heartbroken to learn that she only has 12 minutes left on the computer because our computers are shut down from our main library. I'm now logging other children on the computer.

Her: Hey! Hey! I can't get on that page. What was it? (I'm ignoring her because I'm helping someone else.) Hey!

Me: I'll be with you when I'm finished helping this patron. Now, how may I help you?

Her: conn.com ain't working for me.

Me: CNN.COM take out the O!

Her: Oh.

I try to walk away but she calls me back.

Her: I can't get to what I was on before. We go back to where she was and she gets upset because she can't find anything she needs. I point out to her links to a bunch of stories and her reply is, "But what do I print?"

Me: Whatever you need but you have to pay for anything you print.