More on that

So yesterday's events were fun--especially having to repeat the whole series of instructions to the same woman so she could set up her own email address after having been so nice to help this man set up his.

Her: I think I've done something wrong.

Me: (looking at page that says, Error) Yes, you have.

Her: So what I do?

Me: Go to yahoo.com

Her: (Types www.com) like that?

Me: No ma'am, yahoo.com (looks at her sheet of paper where she has already written instructions). It's just like you have on your sheet.

Her: Oh.

My boss described it as a scene from 50 First Dates. The woman was especially proud when she saved her website on a disk.

Smart Rocks

I have met rocks smarter than many of the people I deal with at the library. Today's story is a tale of the ever popular Yahoo! Mail. I can't think of an easier way to set up email than Yahoo!, Gmail, or Hotmail. There is no money involved and the boxes are to be filled out with information that only the user knows. My boss has already shown this particular man how to set up an account. Unfortunately his time on the computer ran out and he needed some help because he didn't know a thing about email addresses. I explain that they must leave the library's home page and go to www.yahoo.com. They type the address with all sorts of random capitalizations. (Www.YAHOO>Com) I'm sure when their time is up in about 10 minutes I'll be called back to help them because the computer kicked them out.

The beauty of all of this is, they will never be able to check their email and will the claim that Yahoo! or Google deleted his account. Always Google's fault.