So yesterday's events were fun--especially having to repeat the whole series of instructions to the same woman so she could set up her own email address after having been so nice to help this man set up his.
Her: I think I've done something wrong.
Me: (looking at page that says, Error) Yes, you have.
Her: So what I do?
Me: Go to yahoo.com
Her: (Types www.com) like that?
Me: No ma'am, yahoo.com (looks at her sheet of paper where she has already written instructions). It's just like you have on your sheet.
Her: Oh.
My boss described it as a scene from 50 First Dates. The woman was especially proud when she saved her website on a disk.
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